THE VALLEY


Select Your Community Hub
Discover the range of activities, parks, services, experiences and opportunities available exclusively in your neighborhood. More neighborhoods coming soon (total of 30), will appear based on lack of city representation.

Arleta
Canoga Park
Chatsworth
Encino
Granada Hills
Lake Balboa
Lakeview Terrace
Mission Hills
North Hills
North Hollywood
Northridge
Pacoima
Panorama City
Porter Ranch
Reseda
Shadow Hills
Sherman Oaks
Studio City
Sun Valley
Sunland
Sylmar
Tarzana
Toluca Lake
Tujunga
Valley Glen
Valley Village
Van Nuys
West Hills
Winnetka
Woodland Hills

City Connect Hub This hub serves a guide for Valley residents and their current implementation of City Services. Visit the City Directory for full list!
Tired of waiting hours on hold when calling 311? Visit the City Directory to get direct phone numbers and email addresses for City Officials!

CITY DIRECTORY

Below are general tools to find city/county services throughout all of Los Angeles that our city has catalogued.

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MyLA311

Your one-stop resource hub for city services, requests, and community support, connecting you effortlessly with everything from essential contacts to online solutions and local assistance.

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Virtual Counter

A streamlined way access to vital city services. Answers questions about construction permits to fire safety and waste management; 10 minutes max per session, meant for quick questions.

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LAPD

24/7 emergency contacts for life-threatening situations and for non-emergencies, residents can call ASKLAPD to request police assistance. The website also provides other contact info.

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Neighborhood Directory

Useful for those looking to learn more about their own community. Get information about Elected Officials, Reegions Services, Planning / Construction, Public Safety, Neighborhood Council, and more!


Other Services Visit Los Angeles Public Works and Services' websites. Visit the City Directory above for the FULL LIST.

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LADBS

The Los Angeles Department of Building and Safety enforces building codes, reviews permits, and inspects construction to ensure safe, compliant structures in homes, businesses, and neighborhoods citywide.

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DCP

The Department of City Planning manages zoning, land use, and community development, helping shape a more livable, inclusive, and sustainable Los Angeles through thoughtful citywide planning.

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BOE

The Bureau of Engineering plans, designs, and builds public infrastructure; like bridges, sidewalks, and storm drains—ensuring L.A.'s systems remain safe, efficient, and built for future needs.

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LASAN

Los Angeles Sanitation and Environment oversees waste, recycling, and water treatment services, working to protect health, reduce pollution, and build a greener, more resilient future for L.A.

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StreetsLA

The Bureau of Street Services, or StreetsLA, maintains roads, sidewalks, trees, and streetscapes, enhancing safety, mobility, and environmental quality for neighborhoods across Los Angeles.

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LAFD

The Los Angeles Fire Department protects life and property by responding to fires, medical calls, and disasters, serving every neighborhood with speed, skill, and a commitment to public safety.

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LAHD

The Los Angeles Housing Department supports renters and affordable housing, enforces tenant protections, and funds housing programs that promote stability, equity, and livability across the city.

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LADWP

The Los Angeles Department of Water and Power delivers reliable water, power, and curbside trash bin service to homes and businesses, supporting daily life, public health, and sustainability across the city.


Curious why The Valley is part of the City of Los Angeles?

Why do we use LACITY? Don't we have our own City Hall?

Many communities exist in the County of Los Angeles!

There two types of classifications in our County, incorporated and unincorporated areas.

Whil it sounds technical, it basically means are you a city or not? But what defines that?

Unincorporated Areas:
Unincorporated areas in Los Angeles County do not have their own local government. Instead, they fall under the jurisdiction of the Los Angeles County Board of Supervisors. The county government provides services to residents of unincorporated areas, such as law enforcement, public works, and planning and zoning regulation. Examples of unincorporated areas in Los Angeles County include East Los Angeles, Altadena, and Universal City.

Incorporated Areas (also known as Cities):
Cities within Los Angeles County have their own local governments, including mayors, city councils, and municipal services. Each city governs its own jurisdictional area and provides services to its residents, such as public safety, parks and recreation, and planning and zoning regulations. Examples include Burbank, Pasadena, and Long Beach, each with its own city government and services.

Neighborhoods
In both unincorporated and incorporated areas, distinct communities can emerge, each with its own unique identity. For instance, within the City of Hawthorne lies HollyGlen, a community characterized by its distinctive traits. Similarly, the City of Torrance features neighborhoods like North Torrance.

In a large city like the City of Los Angeles, neighborhoods boast even more varied iconic characteristics, such as Koreatown, North Hollywood, and Valley Glen. What's particularly noteworthy is that, unlike HollyGlen or North Torrance, certain neighborhoods within the City of Los Angeles rival entire cities in terms of population size and tax revenue. For instance, Van Nuys boasts a population comparable to that of the entire City of Hawthorne.

A significant divergence exists: while many neighborhoods have evolved organically within their respective cities, the same cannot be said for the City of Los Angeles. A considerable portion of the neighborhoods in the San Fernando Valley were once independent cities or unincorporated areas. However, when the City of Los Angeles constructed the Aqueduct, access to its water was restricted solely to Los Angeles neighborhoods.

Given the scarcity of water resources in Los Angeles County, the City of Los Angeles capitalized on its water supply by extending it to neighboring cities and unincorporated areas. Residents faced a choice: join the City of Los Angeles to access water resources but relinquish their former autonomy, or remain independent but face water scarcity.

It's likely why "Panorama City" despite having the word "CITY", is simply just a neighborhood in the City of Los Angeles.
Technically, the day the SFV areas joined the City of Los Angeles, they were no longer "Van Nuys" or "Panorama City", they are simply the The City of Los Angeles, but the City of Los Angeles let them keep their identity by leaving the old names as Neighborhood names.

But we are all in LACOUNTY? how do I know who to call?